Department members presented and honored at the International Communication Association Conference
The 2024 ICA was held in Australia!
Faculty members and graduate students in the Department pursue and produce research that spans a wide range of the Communication discipline.
Research within the department is generally focused in three broad curriculum areas:
The Department of Communication is also home to the Mark and Heather Rosenker Center for Political Communication & Civic Leadership and the Center for Health and Risk Communication.
This essay examines Ta-Nehisi Coates's article “The Case for Reparations” to illuminate how he uses inventive temporal strategies to transform the grounds of the reparations debate. I argue, Coates engages in a process of temporal tampering that involves meddling with dominant temporal structures (conceptions of time that serve white supremacy) to accommodate the excessiveness of anti-Black violence. Through tactics of timeline jumping and a rhetoric of repair, Coates draws on articulations of time as a resource to sabotage anti-reparations temporalities. Instead of approaching the reparations debate through stale discursive entry points, such as financial logistics, I reveal how Coates draws upon conceptions of time to reposition reparations as a mode of worldbuilding and social transformation.
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This study examined the coverage of artificial intelligence (AI) in newspapers from 12 countries by analyzing news articles (N = 38,787) collected from 12 mainstream English newspapers, between 2010 and 2023. We used LDA topic modeling to identify prevalent frames in the news articles and SentiStrength to examine sentiments in the news headlines. Framing theory was applied in interpreting our results. Our analysis identified nine frames across newspapers: AI impacts on businesses, economy, and jobs (37.40 %), AI transformations in education and research (17.70 %), AI in national security and global partnerships (11.20 %), AI disruptions in media and creative industries (9.6 %), AI-based innovative solutions (7.30 %), AI regulations, ethics, and data privacy (6.40 %), AI competition and market dynamics in tech industries (4.90 %), AI in healthcare and climate change (3.47 %), and AI in politics, elections, and public opinion (2.03 %). A comparative analysis suggested that the Global North newspapers gave relatively lower coverage to AI-based innovative solutions and AI in healthcare and climate change while AI regulations, ethics, and data privacy and AI disruptions in media and creative industries received minimal coverage from the Global South newspapers. Our overall sentiment analysis indicated that 21.04 % of news headlines evoked negative, 13.33 % positive, and 65.63 % neutral sentiments. The Global North newspapers such as The Guardian and The NYT framed AI negatively in the 24 % of their news headlines, while the Global South newspapers such as China Daily and Bangkok Post framed AI positively in the 14.5 % of their news headlines.
Employee-organization relationships (EORs) have been widely examined in the scholarship of internal public relations. While previous research has focused on organizational- and leadership-level factors that shape EORs, the influence of employees’ peer networks has not received much attention. Drawing from a social influence perspective, this study examines EORs as a product of normative influence within employees’ instrument and friendship networks—those networks composed of coworkers with whom employees share information or advice and those they consider friends. An egocentric online survey was conducted to examine the effects of EOR norms on employees’ EOR perceptions and how such normative influence is moderated by structural network characteristics (i.e., network size, relationship closeness, and network density). We found that employees’ EOR perceptions were highly consistent with the EORs of their instrument and friendship ties across all dimensions. Moreover, network size and relationship closeness were directly and positively associated with certain dimensions of EORs. Relationship closeness also played a moderator role for some dimensions of EOR. Our research findings suggest the importance of organizations creating a positive relationship environment and dynamics among employees.
COMM Lecturer Lamia Zia's article, "From Cardamom Chai to Lattes in Australia: A Journey to Understanding Pakistan’s Public Diplomacy," was published on the USC Center on Public Diplomacy's blog.
External funding is an important yet understudied area of inquiry in crisis communication research. With external funding being a keystone of assessing and broadening research impact in both academia and industry, it is important for scholarship to examine effective practices for funding proposals. This study explores the best and worst practices for funded research through an expert consultation survey of 36 global communication scholars with track records of funding success. Findings reveal motivating factors for seeking, securing and managing funding, as well as institutional factors. Findings also inform best and worst practices for securing external funding, including bridging theory and practice and establishing strong research partnerships.
Communication scholars have studied the persuasive power of humor messages, but research provides mixed results. Also, the literature has been slow in demonstrating the practical effects of humorous messages on desired outcomes (e.g., organization–public relationships). Through an online experiment in the context of weather messages with samples of U.S. adults residing in the Southeastern U.S. (N = 209), we compared a humorous social media message designed to build relationships with the public to a non-humorous message in predicting OPRs and perceived community resilience when there is no high-impact weather on the horizon. Compared to a humorous message, a non-humorous message appeared to be more effective in increasing perceived community resilience and three dimensions of positive OPRs – trust, control mutuality, and commitment. The effects were more robust for community members with low to moderate levels of weather salience (i.e., the psychological value and importance that people have for the weather).
Organization-public relationships (OPRs) have been central to public relations theorizing for decades. Guided by Broom et al.'s (1997) foundational three-stage model of OPRs, this study contributes to the public relations literature by conducting the first meta-analysis of the associations between each of the four dimensions of OPRs (trust, satisfaction, commitment, and control mutuality) and their most frequently studied antecedents and consequences. A total of 454 correlations from 67 empirical studies (N = 30, 223) were included in the analysis. The results confirmed the strong correlations among OPRs and the nine most frequently studied antecedents: engagement, involvement, authenticity, transparency, interactivity, two-way communication, interpersonal communication, mediated communication, and symmetrical communication. The research also confirmed the strong connections among OPRs and six commonly researched consequences: reputation, attitudes, positive word-of-mouth communication, purchase intentions, advocacy, and information seeking. We identified the sampling method, employee-organization relationships (EORs), organization type, and country as significant moderators for certain relationships. Overall, the findings support OPRs as a mature and well-supported theory that continues integrating with other public relations theories. Findings also enrich the three-stage model of OPRs with integrated empirical evidence. Areas for future scholarship are discussed relevant to the insignificant potential moderators, such as channel and crisis topic, along with important limitations in the extant scholarship.
With contributions from leading academic experts and practitioners from diverse disciplinary backgrounds including communication, disaster, and health, this Handbook offers a valuable synthesis of current knowledge and future directions for the field. It is divided into four parts. Part One begins with an introduction to foundational theories and pedagogies for risk and crisis communication. Part Two elucidates knowledge and gaps in communicating about climate and weather, focusing on community and corporate positions and considering text and visual communication with examples from the US and Australia. Part Three provides insights on communicating ongoing and novel risks, crises, and disasters from US and European perspectives, which cover how to define new risks and translate theories and methodologies so that their study can support important ongoing research and practice. Part Four delves into communicating with diverse publics and audiences with authors examining community, first responder, and employee perspectives within developed and developing countries to enhance our understanding and inspire ongoing research that is contextual, nuanced, and impactful. Offering innovative insights into ongoing and new topics, this handbook explores how the field of risk, crisis, and disaster communications can benefit from theory, technology, and practice.
It will be of interest to students, researchers, and practitioners in the fields of disaster, emergency management, communication, geography, public policy, sociology, and other related interdisciplinary fields.
Read More about Routledge Handbook of Risk, Crisis, and Disaster Communication
We conduct a thematic analysis of digital news articles (2016–2020) about religious celebrations of Holi or “Phagwa” in Trinidad and Tobago to explore media representations of the festival of colors and Trinidadian cultural identity. We adopt Stuart Hall’s understanding of cultural identity and diaspora, and draw on Davis’ cultural performance framework that connects observable communicative practices to cultural performances. Two themes frame our analysis, Phagwa as (1) poetic process of performing religious identity and (2) power-play in performing national identity, suggesting that Phagwa rituals and local media attest to color-play as a complex, communicative practice used to demand attention and affirm participants’ religious (Hindu) and national (Indo-Trinidadian) cultural identities. Our findings represent a critical exploration of one religious festival played in a diasporic spatial context, interrogating issues around culture, power, religious identity, and digital media depictions in the act of celebration.
We look back to explore the impact of COVID-19 lockdowns on domestic violence amplification in India and the digital activisms that spotlighted this social and health injustice. This analysis focuses on two case studies – the #LockDownMeinLockUp [#LDMLU] campaign mobilized on Instagram, and articles drawn from the digital feminist publication, Feminism in India [FII]. We share our perspectives on how the #LDMLU campaign visually politicized the public nature of a silenced and normalized injustice against at-risk women during a pan-national health crisis. We turn to FII’s reporting on DV exacerbation during India’s pandemic that vocalized this issue from three critical perspectives: structural problems that contribute to gender injustices; financial violence; and mental, emotional, and physical health impacts on abused and at-risk women. In addition to this ‘look back,’ we look ahead to consider calls-to-action and opportunities, digital and/or on-ground, that remain imperative after the urgency of the viral lockdown. We are still at the threshold of activisms waiting, and needing, to happen. We conclude with questions for ourselves and our readers about what happens to advocacy when urgency ends. This growing body of feminist work demonstrates that advocacy will persist across physical and virtual landscapes. It is our responsibility and hope, as gender and communication scholars, to rally challenges against oppression based on gender or sex. Domestic violence against Indian women is continually overlooked. Our collective perspective intends to consolidate visibility toward such acts of abuse at the center of this scholarly piece.