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How AI induces professional identity threats: A survey study with public relations professionals
Co-Authored work in Public Relations Review
Author/Lead: Yan QuContributor(s): Taufiq Ahmad
The transformative force of AI is largely redefining how public relations professionals approach their work, understand their responsibilities, and make sense of the meaning and value associated with being a PR practitioner. While research in other disciplines have increasingly recognized the implications of AI toward professional identities, this topic remains underexplored in the public relations field. Through a quantitative survey (N = 285), we assessed how PR practitioners experience professional identity threats across five dimensions: expertise, status position, autonomy, professional influence, and job responsibility. Our findings highlight that these perceived threats are associated with a combination of factors, including AI use patterns, attitudes and assessment of AI, and influences from leaders and peers. Overall, this study contributes to ongoing conversations about the impact of AI toward the future of public relations through a novel perspective exploring PR professional identities. It also offers practical insights for leaders and organizations on strategies to support PR practitioners in successfully navigating the AI-driven public relations landscape.
Corporate Social Responsibility Communication: A Reflective Approach
New book by Dr. Ganga Dhanesh!
Author/Lead: Ganga DhaneshDiscussing classic and cutting-edge research in corporate social responsibility (CSR) and its communication practices, this book critically examines key issues and debates of corporate social responsibility communication in global contexts.
This book conceptualizes CSR communication as a reflective practice anchored in organizational values, identity, and purpose, yet responsive to continually shifting societal expectations. It draws on current case studies to explain why reflective CSR communication has never been more crucial to help organizations articulate their evolving roles in society. Organized into three sections – core concepts, a framework for reflective practice, and applications in areas such as employee relations, crisis communication, and the rapidly developing terrain of artificial intelligence – it highlights how organizations can tell their CSR stories authentically to create ethical brand identities that can continue to resonate with their stakeholders.
The book will be of interest to advanced students, educators, researchers, and practitioners pursuing advanced credentials who are interested in the intersections of CSR and strategic communication, public relations, corporate communication, and communication management.
Read More about Corporate Social Responsibility Communication: A Reflective Approach
Advancing theory in social media-mediated crisis communication research in China: A mixed-method review
Research published in Public Relations Review
Author/Lead: Taufiq AhmadSocial media is an indispensable component of strategic communication and public life in China, positioning it as a central arena for crisis communication research. As social-mediated crisis communication (SMCC) scholarship expands, questions arise not only about what has been studied, but how methodological choices shape theory development. This study conducts a mixed-method review of 105 articles published between 2009 and 2025 in 15 SSCI-indexed journals spanning communication, public relations, risk and crisis management, and new media studies. By integrating manual coding, structural topic modeling (STM), and network analysis, the study demonstrates how mixed-method computational reviews can function as a theory-building device. Rather than cataloging topics, this approach maps the alignment between research topics, theoretical frameworks, and contextual dimensions, revealing under-theorized areas and methodological lock-ins. It identifies 13 research topics, highlights government-focused research as central, notes uneven use of framing theory and SCCT, and recognizes economic factors as an emerging contextual dimension. Overall, this study not only contributes methodological and theoretical insights to crisis communication scholarship by foregrounding China’s distinctive digital, institutional, and sociopolitical environment but also illuminates the theoretical and thematic blind spots generated by Western-influenced research agendas in engaging with the complex realities of non-Western societies.